What the C-suite Needs to Know About the Internet of Things for Insurance
October 05, 2015 by Madison Jacobs
CEOs and CIOs at insurance companies are well aware of the need to drive enhanced customer intimacy, but many insurers are only just beginning to prepare. In fact, just 33 percent of insurers say they are collaborating extensively with their customers today.
However, of insurance CEOs plan to focus on getting close to customers in the next five years. Insurers are exploring how to adopt new business models that can drive customer satisfaction and customer lifetime value.
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