How can I get my paper documents into digital format?
One option is to save and upload your documents as PDF files. The other option is to convert them to image files. We prefer PNG files but GIF, TIFF, and JPG file formats will also work.

How much space do paper documents take up? 
Our rule of thumb for estimating the size of paper: 15,000 sheets of scanned 8.5 x11 paper fills a  file cabinet drawer; a lateral file drawer holds 22,000 sheets. A standard size bankers box holds 3,500 sheets.

What’s better, a scanner or a camera?
That really depends on what kind of scanner you have. Batch scanners are great, but they vary a lot on speed and some jam way more than others. Cameras, for the cost, are more reliable, but you will want to use a copy stand.

In what format should I save my images?
PDF, PNG, JPG, GIF, or TIFF files will all work.

My image is slightly warped or skewed, with lines/words curving or slanting. What should I do?
Captricity’s robust image alignment algorithm can generally correct for most curving or skew in your images. Just make sure that the entire form is visible in the image, and our algorithm will do the rest!

Does every page or every form have to be a separate document?
No: You can have separate files for every page, a separate file for each form, or one PDF with multiple forms, and Captricity will split it into individual forms. Captricity can also take just the first or last page of a multi-page PDF file. Please see “Working with PDFs” on this page for more detailed instructions.

How do I get the files to you?
You upload them using our mobile app or our friendly web interface. You can upload from your computer or cloud-based Box, DropBox, Google Drive or SkyDrive accounts. We’ll walk you through it once you create an account and get started, and you can find more detailed instructions here.