Forrester Breakout Vendors: Insurance Data And Analytics
Insurers have lagged behind industries like consumer packaged goods and telecommunications when it comes to investing in their information and data strategies. Leading insurance companies are investing in solutions to derive new insights from previously untapped data sources. Specialized analytics vendors can help insurers use insights to better win, serve, and retain customers. This breakout vendors report looks at three vendors — Cape Analytics, Captricity, and Narrative Science — that are helping insurance companies find hidden risks, converting paper-trapped data into insights, and widening access to customer insights.