Mixed-Mode Surveys
Let’s say Sara runs a neighborhood cafe and wants to know how her clients like the coffee. About half of her customers have their laptops constantly in tow; completing an online survey telling her how much they love the soy chai latte is a no-brainer. But then, she has a large and loyal clientele from the retirement community around the corner. They would happily sit for a few extra minutes to write about how delicious her new drip coffee is, but they wouldn’t go near an online survey. Sara uses SurveyMonkey to create an online survey and print out a paper version. At the end of the week, she drops the filled-in paper surveys into a scanner, uploads the results to Captricity, and gets a spreadsheet of her results.
We’re excited to be working with SurveyMonkey to make this even more tightly-integrated experience. Does this sound like something you’d like to use? Check out SurveyMonkey’s Printable PDFs.


