Engage Live: Dive Deeper into Patient Engagement
October 06, 2014 by John Kim
Join a special session broadcast live on MedCityNews.com and held in the exhibitor area of ENGAGE discussing a key issue in patient engagement. New digital technologies are empowering today's customer, disrupting legacy business processes and are causing healthcare executives to question their strategies on how to get a leg up on the competition. In this new "age of the customer," the only true competitive advantage in healthcare is the degree to which you know and engage with your individual customers.
Join Kuang Chen, CEO of Captricity to learn how organizations are using technology to help improve customer service and increase patient engagement without overhauling legacy workflows and business processes.