I'm Yoriyasu (Yori for short) and I am one of the original engineers who worked on bringing Captricity in to the world. So I've been with Captricity for a long (long in engineering speak anyway) time now. I started out as an intern in the summer of 2011 while I was a junior in college and continued on ever since, building out the tools the world needs to unlock the data that has been stuck in paper.
Why did I decide to stay for so long? Well one reason is because Captricity has a strong mission to drive the world forward, leaving no one behind. Whether we are trying to help large enterprises sell better, local and state governments with better data transparency, or social enterprises build sustainable sanitation in the slums of Africa, Captricity can and will be there to help. And we here at Captricity all believe in the mission together.
I'm proud to be a part of an amazing engineering team that has made Captricity a reality. And we won't stop there. We at Captricity are always innovating and we are continuing to build great features and products that enhance our mission. I hope you will be excited to hear about all the new features we have been and will be building out!
PS- In case you didn’t notice, penguins are my favorite animal.
My name is Lani (rhymes with Annie), and chances are high we’ve exchanged emails if you’ve contacted email@example.com lately. I’m a member of the rockstar Customer Success team here at Captricity, which means that in addition to always being ready to answer questions from our users I also spend a lot of time optimizing our internal processes and advocating for great new features to make for an even better customer experience. When I’m able to sneak away for some downtime, you can probably find me hiking or making a mean batch of ginger beer.
So what do I love about Captricity? Our mission is to unlock the information that drives the world forward, for everyone. As a member of our support team, I get to see this mission in action every day. It’s clear how much everyone on team Captricity cares about our users and their success, regardless of if it’s a large enterprise customer or a non-profit partnership from our Captricity.org (Data for Communities) grant program. Data is powerful, and we’re all dedicated to making it more accessible. What’s not to love?
If you have a support question, feature request, backpacking recommendation, or just want to say hi, feel free to drop me a line -- you can always reach me at firstname.lastname@example.org.
Join a special session broadcast live on MedCityNews.com and held in the exhibitor area of ENGAGE discussing a key issue in patient engagement. New digital technologies are empowering today's customer, disrupting legacy business processes and are causing healthcare executives to question their strategies on how to get a leg up on the competition. In this new "age of the customer," the only true competitive advantage in healthcare is the degree to which you know and engage with your individual customers.
Join Kuang Chen, CEO of Captricity to learn how organizations are using technology to help improve customer service and increase patient engagement without overhauling legacy workflows and business processes.
With all of the amazing growth at Captricity since we announced our Series B funding, we wanted to find a way to keep users abreast of the great features we’re constantly adding. Starting today, there will be a new series on this blog -- each month we'll post a "New Feature Roundup" to fill you in on the best releases from the past few weeks. As always, if you have any new feature requests or feedback, please let us know at email@example.com!
Revamped Template Settings Page -- Format Data & Reorder Fields
We've added great functionality to our template settings page, and you can now fine-tune your data formatting before or after running a job! Use the new "Format Data" tab to specify capitalization, split multiple choice fields into multiple columns, and access the "find & replace" tool. Or use the new "Field Ordering" tab to rearrange how your results are displayed. Check out the linked support articles to learn more about these new features!
Re-Export Salesforce Errors
For users taking advantage of our Salesforce integration, there's a great new option for re-exporting problematic fields. From time to time some data will fail to export due to formatting requirements (e.g. a code must be 5-digits, but it's only 4-digits). Captricity now let's you view & correct those export errors, and then re-export only the errors that have been resolved. This will prevent duplicate records and help keep your Salesforce account organized. To learn more, check out this support article.
View Form & Template Together
When browsing the results of a job, you can now easily view your form and your template side by side! Are you noticing funky alignment in your results? This is caused by running a job with a template that does not match your forms. With this new feature you can quickly check if this is the case, so you'll spend less time troubleshooting and more time basking in great digitization results.
Unique Field Names
In preparation for some great new changes on the horizon surrounding how you view and manage job results, templates now only allow unique field names. Nothing will change with your existing templates, but as you create new templates you'll see this in action. You can read up on other tips for defining fields on your templates in this support article.
We hope you'll love these new features as much as we do -- drop us a line at firstname.lastname@example.org and let us know what you think!
Update: Click here to watch the full story.
Our founder and CEO Kuang Chen, who has been named on the TR35 list as one of the top innovators of the year, will be addressing the crowd at MIT Technology Review’s annual EmTech event today.
We wanted to share part of Kuang’s presentation with you, outlining the origins of Captricity and our company’s mission to drive the world forward by giving people and organizations fast, easy access to data generated by forms, faxes, email and paper documents.
The village doctor who inspired me to found Captricity
When I arrived in the village of Ruhiira, Uganda in 2009, one of the pivotal people I met was Emmanuel Atuhairwe. “Dr. Emma,” who signs his emails “village doctor,” was one of a handful of doctors making rounds across six clinics covering a population of more than 100,000.
In 2009-2010, I helped the UN Development Program set up data collection for community health workers, verbal autopsies and patient visits at the village. The program employed a team of six data entry clerks, who meticulously typed all the relevant data into a solar-powered electronic medical record system (EMR). The international development researchers used this system to measure success of their interventions, but did not set up clinicians like Dr. Emma to use it.
I quickly realized that if Dr. Emma had faster access to these records, it would make his job easier and help him save lives—an incredible opportunity for data to take action. In my spare time, I created an application that siphoned data from the EMR into Excel, and spent a few afternoons teaching Dr. Emma to create Pivot Tables, enabling him to track simple trends such as health worker performance or the number of births happening at home (which are much more dangerous than births at the clinic).
Soon, he starting tracking me down for more tutorials, and then feature requests. Armed with these metrics, Dr. Emma became a much more effective manager and advocate for improving the lot in his village. His new reports kick-started timely conversations about increases in malaria diagnoses, and provided new insights on his staff’s performance. who on his staff was slacking off. Using the data also increased his concern for its accurate and timely collection—creating a virtuous cycle in improving data quality.
I founded Captricity to arm the Dr. Emmas of the world with data that makes a difference.
So many organizations in both the public and private sectors are fighting expensive, time-consuming and ineffective paper processes - and resulting backlogs - while struggling to make better use of their customer data. My dream is for organizations to forget about how to access their data, like they forget about how electricity or Internet connectivity arrives at their office—always on, pay-for consumption.
With the help of my talented team back in the Bay Area, Captricity will continue to pursue our mission to drive the world forward by giving customers fast and easy access to high quality data, no matter what form it comes in.
If you haven’t yet had a chance, stop by and give Captricity a try for yourself. It’s super easy to use and requires no training -- we’d love to hear from you: email@example.com!